Rate Structure and Due Date Changes Coming Soon

Rate Structure and Due Date Changes Coming Soon

Pay Your Bill

FAQs

How do I start or stop my water service?
To begin or cancel service, the owner of the property should call NPW customer service or visit our office. You will need your current address and the new address to which you are moving, a daytime telephone number, an email address, and the date that the sale of the home is closing. There is a $25.00 fee when opening or closing an account.
How does NPW bill?
We bill in 100 cubic feet. There is 748 gallons in 100 cubic feet.
How often does NPW bill?
We bill every two months for the previous 2 months from which the bill was issued.
Who do I call to fix my leak?
Unfortunately, we cannot recommend a specific person or company. If you have discovered a leak on your side of the meter, you will want to call a plumber or maybe two to see who can help you.
What are the options for paying my NPW water bill?

NPW offers a variety of ways to pay your water bill. For a complete list of options, please CLICK HERE.

When is my bill due?
Bills are due on the 15th of the following month in which the bill was issued.
Whose pipes are whose?

The North Perry Avenue Water District is responsible for pipes on the “street side” of the water meter, including all service lines and water mains extending throughout the community. NPW is also responsible for the water meter itself. If you notice a water leak in the street or in the vicinity of your water meter, please call us to report it.

The property owner is generally responsible for all pipes and plumbing on the “customer side” of the water meter. This includes the interior plumbing of the home, the outside irrigation system, and the area where the property’s water system connects to the water meter.

Who do I call if a street light is out in my area?

The District is only a billing agency for street lights. You will need to call Puget Sound Energy at 888-225-5773 or visit their website at www.pse.com